Res non Verba… Deeds not Words
Copyright 2011-2024 Res Consulting
Res non Verba… Deeds not Words
Copyright 2011-2024 Res Consulting
We focus largely on business strategy, marketing and sales related consulting. Our size and focus enable us to provide our clients with intense, specialised and highly personalised marketing consulting services. We work with clients to identify areas of concern, devise plans and strategies to strengthen their organisations.
We are recognised for our systematic, rigorous approaches that aim to producing results in the shortest possible time. We aim to produce results, not simply reports.
The words “Strategic” and “Consultant” have become so greatly overused that many no longer know what they mean. For us at Res Consulting, they mean working with our clients to:
We bring a strong market and commercial orientation. Our focus is to improve competitiveness and performance. We work with clients to develop and implement practical solutions to produce RESults.
Our “Product” is positive change and improved performance for clients. We help clients address market challenges and opportunities, grow their business, and to compete more effectively. We are recognized for our practical solutions.
Our approach is systematic and rigorous. Engagements may entail – Operations Diagnostics; Strategy Development; and Business Planning and on-going Implementation Support. With the client we seek to:
| Define the Challenges | To understand the problems, clarify the opportunities, issues and options. |
| Plan | To create strategies and tactics; Set priorities and map a way forward. |
| Support Implementation | To upgrade processes and systems, and manage programmes and projects. |
| Leverage the Team | To train and transfer capabilities, to change and transform the staff. |
| Energize Performance | To re-engineer, re-structure… and re-staff, when required. |
We bring focus, a different perspective and implementation support, in a word … RESults.
Our job is to provide clients with actionable solutions to leverage business opportunities and deal with challenges and competition. We offer a range of expertise and services across several areas of engagement.
We help good businesses become better and turn-around under-performing organizations. We have been doing this the firm started in 1993.
Clients use us to facilitate them become more competitive, to grow their “Top Line” – their sales revenue and their “Bottom Line” – their profitability.
We help our clients work through problems and challenges to ensure that what was required, got done.
Typically, our results more than pays for the cost of engaging us. We will not usually take an assignment unless we are reasonable sure that we will generate a return for the client that is significantly greater than our fees.
In every project we try to live up to the promise implicit in our name. The word “Res” is derived from the Latin phrase “Res non Verba”… it means “Deeds not Words”. This defines our mission and the difference we try to make.
We focus largely on business issues related Business Strategy, Marketing and Sales. Our management consulting services include:
Additionally, we offer Customized Training Programmes in our areas of competence.
We help clients clarify their challenges and problems, and then work out what to do about them. Using our proprietary O.A.R.S. methodology, we work with clients to develop plans appropriate to their specific requirements. Often we train their people and transfer the know-how, this includes:
Strategic Planning… Long-term plans to mapping out the direction, vision and mission of the firm, and make it a reality.
Business Planning… Corporate and Operational plans detailing how the firm will coordinate to improve productivity and profit.
Marketing Planning… ‘Brand Plans’ to building sales, customer loyalty, differentiation and superior profit performance.
Sales Planning… To focus the sales force, set targets, allocate territories and create the winning strategies.
Demand Forecasting… To set targets for margins, volume and share.
Business Plan Reviews… To review and strengthen clients’ business planning process.
For investors and financiers – Commercial evaluation new business ideas to determine if these are genuine, sustainable, profitable business opportunities.
The review, audit and re-design of sales and marketing systems to upgrade competitiveness and productivity.
Assignments may include:
Improve Business Methods… Designing and upgrading Sales and Marketing Management Systems, processes and procedures.
Marketing & Sales Audits… Benchmarking performance and identifying opportunities to improve productivity and service quality.
Organization Development…Re-structuring the Sales and Marketing Function to improve performance.
Evaluation & Incentives… Devising performance appraisal, compensation, incentive and quotas/targets systems.
Our range of specialist services includes:
We use market research to drive and inform business planning. We work with our clients to develop their Research Design, and then conduct the required research by structuring and implementing Focus Group & Depth Interviews, supervising Telephone and Field Surveys, undertaking Trade Performance Audits and then doing the Data Analysis and Evaluation to make sense of what we have learnt from these investigations.
We have a proven ability to deliver results. We bring to your organization…
Our size and specialization enable us to provide intense, highly customized, holistic management consulting services. We have a solid body of work to demonstrate our track-record. We are unique in the degree of our focus as well as the breadth of our experience in working with clients to significantly improve their business.
We understanding the research, planning and implementation processes. We know the reality that companies face in becoming competitive and profitable in this market space.
We understand the questions that must be asked and how to probe to get the vital information required. Our experience and contacts enable us to get answers quickly, where perhaps others may have difficulty or be unable to find the necessary sources. Success depends on efficiently structuring the research process, knowing the important questions to ask and where to go for answers.
Our wide experience and exposure across many companies and industries locally and internationally enables us to identify, adapt and refine industry “best practice” and bring it directly to you. We can develop the sales and marketing systems to optimize the performance of your assets, people and brands.
Since the start of our firm in 1992, we have worked with a wide variety of organizations – large and small; private and public sector; family and corporate; local, regional and international. Our work has ranged extensively across the industrial, consumer and governmental sectors.
Practically every consulting assignment involves training and the transfer of knowledge and skill. Our senior people have all had extensive line experience prior to consulting, of working with and getting people to give their best. We have successfully transferred this managerial and coaching experience to our training.
We work for demanding Clients – As can be seen we have work for a significant number of demanding, high performance Trinidad and Tobago, and Caribbean “Blue Chip” companies.
We have a reputation for meeting and exceeding client requirements, and we have been rewarded with repeat business. More than 2/3 of our assignments are due to repeat or referral business.
Since 1993, we have been providing our clients with innovative, practical solutions to take advantage of opportunities, and deal with competition. We are systematic, rigorous and aim to produce results in the shortest possible time. Our mission is to have RES = RESults for our clients. Clients use us to help them become more competitive, to grow their “Top Line – Revenue” and their “Bottom Line – Profitability”.
Over the past seventeen years we have worked with a variety of organisations, large and small, private and public sector, family and corporate, local, regional and international. Our work has ranged across the industrial, consumer and governmental sectors.
From inception in 1993, we have worked with clients from a range of sectors/industries, in Trinidad and Tobago, and across the Region. These include:
Principal Consultant, Res Consulting Limited. Founded this business consultancy in 1993 and grew it from a solo-practitioner to multi-professional firm. ResCo brings a strong “top line” and market focus, working with clients to address market challenges and opportunities, and to grow their business. Typical engagements entail: Operations Diagnostics; Marketing Audits & Effectiveness Reviews; Business Strategy & Planning; and Implementation Support. ResCo works with clients to improve their competitiveness and performance, and develop and apply practical solutions to produce RESults
Core competencies include performance audits, research, planning, brand development, communications, marketing and sales systems re-engineering, distributor and sales team development, price and profit management, and training.
Significant senior-level, regional business experience. Demonstrated versatility and competence in leading cross-functional teams on complex assignments, and managing large, multi-faceted programme and budgets. Previously:
Board directorships include Zenith Services, the National Council for Competitiveness and Innovation and the Caribbean School of Dancing. Formally a Commissioner of the Trinidad & Tobago Securities and Exchange Commission, serving as Chairman (Pro Tem), in 2009. Earlier Board directorships include: ISKO Enterprises, CariCard (a credit card processor), FirstCaribbean Foundation, INFOTECH Caribbean, Caribbean Steel Mills, and The HalfWay House (a Sanctuary for victims of Domestic Violence), the T & T Employers Consultative Association (a Trade Association), among others. First Programme Director of the Caribbean Awards for Excellence Programme of the ANSA-McAl Foundation – Designed and established the 2006 inaugural programme in 10 Caribbean countries.
Lecturer at the UWI – Arthur Lok Jack Graduate School of Business (formerly Institute of Business), for Executive, Master and Doctoral programmes and served as the Marketing Subject Group Head (2008 – 2011). Member of the Core Team that start the Business School in 1989. Has developed and conducted many programmes at the professional, executive, and academic levels for in Trinidad & Tobago, Barbados and Suriname.
Academic achievements include: Masters in Business Administration – Harvard Business School, Boston. Bachelor and Associate degrees magna cum laude, with dual majors in Management and Marketing – University of Pennsylvania, The Wharton School, Philadelphia. Certificate in Industrial Management – The Institution of Industrial Management, London. Electrical Installation craftsman training – John S. Donaldson Technical Institute, Port-of-Spain. Graduate – St. Mary’s College (C.I.C.), Port of Spain. For pioneering work in technical theatre, was awarded a Canadian Government Scholarship to the National Theatre School of Canada, Montreal.
Ms. Brathwaite is a senior Consultant with Res Consulting (ResCo). This firm brings a strong “top line” and customer orientation, working with clients to address market challenges and opportunities, and to grow their business. Typical engagements entail: Operations Diagnostics; Marketing Audits & Effectiveness Reviews; Business Strategy & Planning; and on Implementation Support. ResCo helps clients improve their competitiveness and performance, and works with them to develop and apply practical solutions to produce RESults.
Terri Ann has worked successfully all levels in organizations, to influence its supplier, consumer and internal staff relationships to facilitate the achieving its objectives. She has a broad experience base in the Trinidad and Tobago private and public sector highlighted with Executive and Board level experience in high profile privately owned and publicly traded companies with direct responsibility for utilizing human, physical and financial resources to meet established shareholder objectives. She has lead in the following roles:
Her academic achievements include: Masters of Business Administration with a double major in General Management and Marketing – Boston University, Boston. Bachelor (Social Sciences) degree, with Honours, in Economics and Management – University of the West Indies, Trinidad. ACCA Diploma in Financial Management.
She is comfortable with change and is adept at identifying and capitalizing on trends to ensure that organizations remain relevant. She is driven to directly help others and facilitate growth and improvement in people and organizations through improving processes. She is effective in helping to develop team members and in building and strengthening relationships with internal and external stakeholders. She is skilled at balancing the global issues with relevant details and as a result, is a significant asset in identifying business possibilities, developing strategic plans and rolling out change management programs. Her demonstrated proficiencies include:
B.Sc. Mech. Eng., MBA, Ph.D. (P.Eng.)
Ken is an Associate Consultant with Res Consulting, Trinidad & Tobago. This firm brings a strong “top line” and customer orientation, working with clients to address market challenges and opportunities, and to grow their business. Typical engagements entail: Operations Diagnostics; Marketing Audits & Effectiveness Reviews; Business Strategy & Planning; and on Implementation Support. ResCo helps clients improve their competitiveness and performance, and works with them to develop and apply practical solutions to produce RESults.
Ken is also Managing Director of krbassociates.ca; a Canadian SME consultancy that employs the FourScore Strategic Management format for developing strategies and market plans during changing economic times. He has an extensive history in consulting with governments in Canada, with large and small firms and NGOs in Canada and in the Caribbean. He has assisted firms in increasing their sales and profitability and worked with management to introduce innovations and new technologies to the marketplace. He has served for a number of years on the Canadian Federal Government Task Force on the Automotive Industry: as consultant and advisor to the Ontario government Centre for Automotive Parts Technology and to the Canadian Federation of Independent Business. A cross-section of projects undertaken includes:
Dr. Blawatt has served as a Visiting Senior Lecturer to the University of the West Indies and has conducted courses with doctoral candidates, graduate students and undergraduates in international business, entrepreneurship marketing and business strategy. Prior to that he was a professor at Simon Fraser University, an associate professor at Bishops University and a senior visiting professor at Waterloo University in Ontario.
Christine is a consultant and Director of Res Consulting.
ResCo brings a strong “top line” and market focus, working with clients to address market challenges and opportunities, and to grow their business. Typical engagements entail: Operations Diagnostics; Marketing Audits & Effectiveness Reviews; Business Strategy & Planning; and Implementation Support. ResCo works with clients to improve their competitiveness and performance, and develop and apply practical solutions to produce RESults
Core competencies include performance audits, research, planning, brand development, communications, marketing and sales systems re-engineering, distributor and sales team development, price and profit management, and training.
Christine brings to projects, especially in the service-oriented and non-commercial sectors, a keen understanding of the particular challenges they face. She has worked extensively on projects related to non-governmental organizations and their impact
Prior to joining Res Consulting, Christine worked with the United Nations – Economic Commission for Latin America and the Caribbean (ECLAC) for eighteen years. She has worked and travelled extensively across the region.
During her time with the U N, she worked in a number of key areas including science and technology, library and information research and later, public information.
Christine has an Honors Degree in Agriculture from the University of the West Indies, St Augustine.
She has advanced training in intellectual property and patents, and the use of technology as a tool for development.
8 Third Avenue, Cascade, Port Of Spain, Trinidad
P.O. BOX 4433, St. Ann’s, Port Of Spain
Telephone: (868) 621-2555
Email: resconsulting@gmail.com